Who to contact
PLUNQO operates this website. Email [email protected] for privacy questions, access or deletion requests. This policy was updated on 27 October 2026.
Enquiries and bookings
We collect your name, email, optional website, chosen service, message and requested time to respond to enquiries and arrange calls. Please do not submit passwords, financial information or sensitive customer records. Requests are stored in Cloudflare infrastructure and available only to the authenticated studio administrator.
Retention and access
Enquiries and booking records are retained for up to 180 days, unless a separate client agreement or legal requirement applies. Expired records are removed during normal application activity. Ask us to delete a request sooner by email. Cloudflare may retain infrastructure logs and backups under its policies.
Cookies and preferences
Necessary cookies store consent choices and protect administrator sessions. With analytics permission, a seven-day lead-count cookie helps avoid counting repeat enquiries as new leads in the same browser. Optional analytics and advertising are denied by default. You can change your choice using Cookie preferences in the footer.
Analytics and advertising
This release does not load third-party analytics or advertising tags. When analytics is permitted, the site prepares a lead_generate event only after a successful saved request, without names, emails or form contents. A configured analytics destination is required for reporting. WhatsApp links open WhatsApp only when clicked.
Service providers and rights
Cloudflare hosts the website and processes request metadata for delivery and abuse prevention. Email and WhatsApp providers process information you send through their services. Depending on your location, rights may include access, correction, deletion, objection, withdrawal of consent and complaint to your local authority. Contact us to exercise a right. International processing is subject to the relevant provider terms and applicable safeguards.
Client work and publication
Client account data, screenshots and feedback are not public by default. Portfolio and testimonial publication requires permission and a review for private information. Uploaded media is served publicly only while linked to a published, approved entry.
